Rates


Note: We're currently granting 250 free credits per month to all accounts. (Unused portions expire at the end of each month.)


Available Credit Packages

Credits are used by most of our products, for freemium features. Use one product or all of them: you pay credits from the same pool, per month, per machine.

Description Cost  
Basic Credits Pack; purchase one or more blocks of 1,200 credits that are good for 90 days. (After 30 introductory days, most products charge 300 credits per machine, per 30 days). $12.99 USD / pack (+taxes) More...
Enhanced Credits Pack: purchase one or more blocks of 60,000 credits that are good for 365 days. (After 30 introductory days, most products charge 300 credits per machine, per 30 days). LIMITED TIME OFFER. $159.99 USD / pack (+taxes) More...
Current Rates - Online Services (REST API, hosted XS for SQL)
Category Service Credits
Minimum   
Alerts Alert: Scheduled Standard E-Mail: Less than 4Kb 2.0
Alert: Scheduled Standard E-Mail: >= 4Kb, < 16Kb 3.0
Alert: Scheduled Standard E-Mail: >= 16Kb, < 64Kb 4.0
Alert: Scheduled Standard E-Mail: >= 64Kb 5.0
Alert: Scheduled Standard E-Mail: >= 256Kb, Per additional 64Kb (rounded up) 3.0
Alert: Scheduled SMS (Listed Carriers): Base charge (your carrier message rates are not included) 2.0
Alert: Scheduled SMS (Listed Carriers): >= 141 characters, Per 200 additional characters (rounded up, can be sent as multiple messages, your carrier message rates are not included) 1.5
Alert: Scheduled Surcharge: Polling more than once every 5 minutes (per poll request) 0.1
Alert: Scheduled SMS (Other Carriers): Base charge (your carrier message rates are not included) 8.0
Alert: Scheduled SMS (Other Carriers): >= 141 characters, Per 140 additional characters (rounded up, can be sent as multiple messages, your carrier message rates are not included) 4.0
API Relational parser (API) - First 1Mb 1.0
Relational parser (API) - Additional 1Mb 0.5
Queries Data: Status Only or No Data 0.5 0.01
Data: > 0, < 4Kb 1.0 0.02
Data: >= 4Kb, < 128Kb 2.0 0.02
Data: >= 128Kb, < 1Mb 3.0 0.02
Data: >= 1Mb 4.0 0.02
Data Surcharge: >= 2Mb, per additional 1Mb (rounded up) 2.0 0.02
Monthly Monthly per Machine (unlimited usage): First 30 days per machine (where supported) 50.0
Monthly per Machine (unlimited usage): After first 30 days, per machine, per 30 days (where supported) 300.0
Messaging Alert: Direct from App EMail/SMS per recipient: Base charge (your carrier message rates are not included for SMS) 2.0
Alert: Direct from App EMail/SMS per recipient surcharge: >= 141 characters, Per 200 additional characters (rounded up, can be sent as multiple messages or not delivered if too long depending on your carrier restrictions) 1.5
Alert: Direct from App per Basic RSS Message Sent: Base charge 1.0
Alert: Direct from App per Basic RSS Message Sent surcharge: >= 500 characters, Per 1000 additional characters (rounded up) 1.5
Security Vault: Lock (per Cell) 0.5
Vault: Lock Size Surcharge; Range data size; >= 1000 characters, Per 1000 additional characters (rounded up) 0.5
Vault: Unlock (per Cell) 0.5
Vault: Unlock Size Surcharge; Range data size; >= 1000 characters, Per 1000 additional characters (rounded up) 0.5
Random Data Create Random Data: Data Value (per Cell) 0.01

Rates that are based on data size use the following rules:

Please note: we're currently imposing a 200 email/SMS message per day limit per registered client. This is preliminary until we've assessed the impact on our systems and may increase, decrease or eliminate this limit.